Privacy Policy

Account Information: When you create an account, we collect your name, email address, and company information.

Usage Data: We collect information about how you use our service, including API calls, feature usage, and performance metrics.

Security Logs: We maintain audit logs for security purposes, including login attempts and administrative actions.

Connection Details: Sensitive database connection details are stored and transmitted using industry‑standard encryption.

We use your information to:

• Provide and maintain our credential management service
• Authenticate your identity and secure your account
• Send you important service updates and security notifications
• Improve our service through usage analytics
• Comply with legal obligations and prevent fraud

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights and users
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We implement administrative, technical, and physical safeguards designed to protect your data:

• Encryption of sensitive connection details at rest and TLS in transit
• Access controls, authentication, and least-privilege practices
• Security reviews and periodic testing
• Monitoring and incident response procedures

No method of transmission or storage is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Objection: Object to processing of your personal data

To exercise these rights, please contact us at privacy@vaachas.com.

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. For asynchronous DML workflows, we retain only minimal workflow metadata, encrypted, and only transiently to support debugging or retrial; it is auto‑deleted after a period. Other operational logs and records are retained for a limited duration appropriate to their purpose.

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent privacy protections
• Certification schemes and codes of conduct

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after such changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Company: Shri Mohan Lal Ojha Private Limited
• Email: support@vaachas.com
• Address: Jaipur, Rajasthan, India

We use cookies and analytics to understand usage and improve the Service. We currently use Google Analytics 4 (GA4) to collect aggregated metrics (sessions, pages, referrers). You can control cookies in your browser settings. Learn more in Google’s privacy documentation.

We rely on third‑party service providers to operate the Service. Typical categories include:

• Hosting and infrastructure
• Analytics (e.g., GA4)
• Email and support tooling

We process personal data under the following legal bases, as applicable:

• Contract: To provide the Service you request
• Legitimate Interests: To improve security, reliability, and product features
• Consent: Where required (e.g., certain analytics or communications)
• Legal Obligation: To comply with applicable laws

The Service is not directed to children under the age of 16 (or the age required by local law). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us to request deletion.

You can request access, correction, deletion, or portability of your personal data by contacting privacy@vaachas.com. We respond within a reasonable timeframe and in accordance with applicable laws.